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You can contact our friendly team of staff via any of the methods below:

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Contact@softerbay.com

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Monday - Sunday 8am to 7pm GMT

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If you have a query about your order, or a general question, please don’t hesitate to Contact Us. A member of our team will be happy to help.

Please do not make a Paypal dispute, because our staff do not have access to the Paypal System. As a result, Paypal disputes can result in delays of up to 7 working days to get a refund.

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